Privacy notice for data subjects that as individuals have registered as users of the data services of Proff ApS

1. Controller: Proff ApS, Sct. Mathias Gade 38, 8800 Viborg, www.proff.dk

Proff ApS is part of Enento Group Plc, Hermannin rantatie 6, PL 16, 00580 Helsinki, www.enento.com

2. Personal data which is processed

  • Your name and email address
  • Your phone number

3. Purposes for processing your personal data

  • We process your personal data to manage the access rights and use of the services
  • We process your personal data for marketing purposes and customer communications

4. Legal basis for processing your personal data

  • We process your personal data for performance of contract we have with you (GDPR 6.1 b). It is necessary for us to collect the above-mentioned personal data of you to be able to provide you access to the service.
  • We process your personal data for marketing products that are in same product group than the one the contract with you concerns, based on GDPR 6.1 f and the legitimate interest of Proff.
  • We process your personal data based on GDPR 6.1 a for other marketing purposes if we have your consent to do so.

5. Special categories of personal data and personal data relating to criminal convictions and offences

We don´t process sensitive category personal data or data relating to criminal convictions and offences concerning you.

6. Collection of your personal data

We collect your personal data from you when you start using the service or contact us.

7. Third parties that we disclose your personal data to inside EU/EEA

Your personal data may also be disclosed to our processors based on the contracts we have with them.

8. Third parties that we disclose your personal data outside EU/EEA

Your personal data may in some situations be disclosed outside EU/EEA area for example to the processors we use. In these situations, we ensure that your personal data is secured to an adequate level. We also use Standard Contractual Clauses and other measures to protect your personal data.

9. Profiling and automatic decision making (incl. meaningful info about the logic involved)

We don´t process your personal data for profiling or automatic decision-making purposes.

10. Retention periods

  • Your personal data will be kept for as long as you are our customer and for 5 years after that.
  • If you have given your consent for marketing purposes, we will keep your data for this purpose until 12 months after the contract with you has been terminated.

11. Your rights

You, as the data subject whose personal data we process, have several different data subject rights towards us as the controller. Please find additional information about how to exercise your rights below. We will process your request after receiving it and we will respond to you without undue delay and latest within one month after receiving your request.

  1. Right to information
    You will receive the privacy notice when you register to use the service.
  2. Right of access
    If you want to know what personal data we process about you, please send us email to support@proff.no. If you want to limit your request to certain type of data please communicate that in the email.
  3. Right to rectification
    If you want to request rectification of incorrect personal data concerning you, please send an email to support@proff.no.
  4. Right to erasure
    If you want to request erasure of personal data concerning you, please send an email to support@proff.no.
  5. Right to restriction of processing
    If you want to request restriction of processing of your personal data, please send an email to support@proff.no.
  6. Right to data portability
    1. You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller.
    2. If you want to exercise your right to data portability, please send an email to support@proff.no.
  7. Right to object
    1. You have the right to object to processing of your personal data for marketing purposes. If you want to exercise this right, please send an email to support@proff.no and we will stop processing your personal data for this purpose immediately.

12. Amending this this privacy notice

This privacy notice can be updated from time to time and new version will be published on this site.

13. Contact info and possible complaints

If you have questions about how we process your personal data, please contact our customer service at support@proff.no.

Proff has appointed a DPO. You can contact the DPO by sending email to dpo@enento.com.

If you are not satisfied with how we process your personal data, you have the right to file a complaint with supervisory authority, Datatilsynet (Carl Jacobsensvej 35, 2500 Valby).

Privacy notice has been updated 11/2023